BUSSELTON STUDIO:
5/62 Kent Street, Busselton
Right next to the Reject Shop & across from Il Locale Pizza shop.

DUNSBOROUGH STUDIO:
2/8 Newquay Terrace, Dunsborough
We are in the Light Industrial Area, around the corner from The Movement.

Please come in suitable workout attire, with a water bottle and towel. You are not required to wear shoes in class.

You must wear grip socks to Reformer classes. Entry without them will not be allowed.

We have grip socks available for purchase at the studio if you need or forget them.

Classes will always start and finish on time. The instructors will lock the front doors at the start time of each class. This is to ensure that all personal belongings are locked inside the studio.

On the instance that you do not arrive on the start time, you will not be able to get into the studio and your class will be forfeited with a $15 no show fee to your account.

We recommend arriving 5-10 minutes before the start of class to ensure you are able to attend your class.

We have a strict late cancellation/no show policy.

A class is considered a late cancel if you cancel within 4 hours of the class start time. A late cancel fee of $10 will automatically be charged.

A class is considered a no show if you do not show to a class you have booked into. A no show fee of $15 will automatically be charged.

Our late cancellation/no show policy applies to all attendees of the studio.

Cancellations must be made through the Momence app, or Pilates Bar app - texts, phone calls, emails will not be accepted.

If a scheduled class does not have 3 participants in the class, a class will be cancelled with a minimum of 2 hours notice. Your class will be credited back to your account.

If a class is full, you can add yourself to the waitlist. If there are any cancellations, you will be notified up to an hour before the class commences.

When adding yourself to the waitlist, you are committing to attend that class should a space become available. Please remove yourself from the waitlist if you no longer wish to attend to avoid late cancellation or no show fees as these will still apply in this instance.

Particularly for early morning classes, you must remove yourself from the waitlist before you go to sleep if you do not want to still attend the class. The waitlist moves quickly, and you can be accepted overnight at any hour.
We recommend waking up before the class time to check if you have been accepted if you have left yourself on there.

YES! You can still attend.

If you are pregnant, you must notify your instructor how far along you are in your pregnancy journey.

If you are pregnant, no matter how far along in your journey you are you are unable to attend any HEATED classes.

You can attend all non-heated classes with modifications throughout your pregnancy journey if you have had a healthy uncomplicated pregnancy.

Pregnant clients must provide written clearance from your doctor, or OBGYN to participate in Pilates classes.

Classes must be paid in advance of each class attended.

Payment is to be made at the time of the booking.

Payment for classes can be made via Momence app & Pilates Bar app.

Intro offer is available to NEW clients only. This offer may only be purchased once. The offer is non-refundable nor transferable.

All casual pass packs will activate from the date of your first class booked.

All purchases are final and Pilates Bar does not offer refunds, transfers, suspensions or extensions due to illness, injury, change of address or any other reason.

All passes and memberships are non-transferable and may not be shared.

Age Limits: If the client is under 18 years they must attend with a parent or guardian. Clients must be a minimum of 16 years old to attend all Studio classes.

If you would like to change your membership to another option, please email hello@pilatesbar.com.au so that it can switch on your next renewal.

There is a 3 month locked in period on all memberships (7 fortnightly renewals). The term of the Membership commences on the date that you purchase the membership.

The membership will continue until you advise Pilates Bar via email hello@pilatesbar.com.au. Two weeks written notice is required to process the cancellation.

Membership fees will be charged to your nominated credit card or bank account on a weekly basis via Momence. It is your responsibility to ensure there are sufficient funds available to cover the weekly auto pay. 

If a payment is declined for any reason, we reserve the right to process payment anytime where sufficient funds are available in the nominated bank account or credit card in order to settle any fees that are owed. If an auto-debit is declined due to insufficient funds our payment provider will charge for any failed transactions. This fee will be passed on to you approximately 7 days after the failed payment.

All memberships can be suspended for a minimum of 1 week (7 days) and maximum of 4 weeks per hold. Please email hello@pilatesbar.com.au.

Please allow a minimum of 72 hours to process membership suspensions.

All memberships have a 3 month locked in period (7 fortnightly renewals).
To cancel your membership once your locked in period has finished, please email hello@pilatesbar.com.au with 2 weeks written notice.

If you are within your locked in period, the early exit fee of $150 will need to be paid & your membership can be cancelled effective immediately.

If you have any injuries please inform the instructor prior to class.

We will endeavour to give options in these classes to adapt movements, however we will not be responsible to cater to you personally as we are a group fitness studio.

If you are unable to exercise due to your injury, you may place your membership on an extended hold with a Dr certificate - please email to hello@pilatesbar.com.au.

Pilates Bar provides areas for participants to store their valuables, but please note that we will not be responsible for the safekeeping of clients belongings while they are at the studio.

We make every effort to have the front doors locked when class commences.

Any belongings left at the studio for more then 3 months will be donated to good will.

Depending on your membership, you may be eligible to bring a new friend for free each calendar month.

Your friend will need to create an account through Momence, or the Pilates Bar app.

Once the account has been made, please email hello@pilatesbar.com.au with your friends name and the free class will be added to their profile so they can book in.

The studio is a no phone, do not disturb, silent zone.

Please ensure your phone is on silent and is left with your belongings. If you do need your phone, please advise the teacher at the start of your class.

Should you need to leave early, please let the instructor know - please minimise this to 5 minutes prior to class finishing to avoid disrupting the class.

You will be asked to read through & agree to our Terms & Conditions prior to making a purchase through the Momence app or Pilates Bar app.

Please note that our Terms & Conditions apply to all attendees of the studio, be that casual pass holders, class pass holders, introductory offer holders or members.